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Welcome to the captivating universe of Koi Casino

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Kindly ensure that you meet the necessary age requirements (18+ or as specified in your jurisdiction) in order to proceed.

Registration Form

Provide essential personal details in our user-friendly registration form

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Start exploring the casino after completing the account setup.

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At Koi Casino, your satisfaction and safety are our top priorities. Our dedicated support team is available 24/7 to assist you via live chat, email, and phone.

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Frequently Asked Questions

Registration
Easily begin your journey on our platform by opting for the 'Sign Up' feature found on our website. Kickstart the process by completing the registration form with the required details.
To register, you must meet the minimum age requirement of 18 years or the legal gambling age applicable in your area. During registration, you need to provide valid identification details.
To ensure the verification of your identity, certain documents may be required. You have the option to provide government-issued identification, utility bills, or similar proofs for this purpose.
Please note that certain countries have legal restrictions on gambling. To learn more, kindly refer to our terms and conditions or get in touch with our support team.
Deposit
To simplify your experience, we offer a wide range of payment options. You can choose from credit/debit cards, e-wallets, bank transfers, or even cryptocurrencies.
Certainly, our payment terms clearly state the minimum deposit amount required.
At Koi Casino, deposits are free of charge. However, please note that your payment service provider may have their own fees. We recommend contacting them to learn more.
While the majority of deposits are processed instantly, bank transfers may take a bit longer to complete.
To promote responsible gaming, we provide options for deposit limits. You can easily set daily, weekly, or monthly limits within your account settings.
Withdrawals
The minimum withdrawal amount may vary depending on the selected method. Please refer to our withdrawal terms for more information.
Experience varying withdrawal processing times. E-wallets are usually the quickest, while bank transfers may take a few business days.
Withdrawals at Koi Casino incur no charges. However, please consult your payment provider for any applicable fees in accordance with their terms and conditions.
To ensure the safety of your account, it is necessary to complete the KYC (Know Your Customer) process before initiating your first withdrawal.
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Koi - Frequently Asked Questions Koi - Frequently Asked Questions
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